Meet Our Staff

~ Staff photos courtesy of Rough Coat Photography.  Valerie is based in Lancaster County and specializes in horses, dogs & the people who love them. https://www.roughcoatphotography.com/.

Cassie

Owner and General Operations Manager

“I’ve been employed by our amazing clients since 2006. My farm, home, and heart belong to a Jack Russell Terrier (Lego), a cat (Fluffy), horses (Billy and Kringle), donkey (Lilac), miniature pony (Nugget), Nubian goats (Jessica, Spanky & Alfalfa), Valais Blacknose mixed sheep (Oscar, Olli, and Orville), and a whole bunch of feathered friends (ducks and chickens). My favorite pastimes are caring for all the critters on the farm, horseback riding, clay shooting or range shooting, skiing, and enjoying time with my family. I enjoy advancing the Pet Care Industry and understanding what our clients need from us.”


Remi

Daily Operations Manager

“I was a student intern at OPR in 2012 and never left! I love meeting all of the new kiddos that come in to visit the Resort, developing relationships with our long-time clients, and ensuring our daily operations uphold the Mission & Vision of Oscar’s Pet Resort. I enjoy being outside, working odd jobs, playing volleyball, and spending time with my horse, General. I enjoy having my dog, Juno, join me at work every day!” Remi is appreciated for her ability to organize, stay organized, keep everyone else organized (including Cassie), her passion for quality pet care, her expertise in managing dog group play, as well as always knowing when to bake cakes for staff birthdays! Remi has an incredible memory, and we appreciate her remembering the smallest of details from 10 years ago! 🙂


Kristina

Dog Trainer

“I have been working with Oscar’s Pet Resort since 2007. I started out learning to be a Pet Care Technician before going back to school to become a Dog Trainer. In 2011 I became a Certified Trainer and developed the Puppy training program here at the Resort. I enjoy being outside and being adventuresome with any new activity.” Krissy is appreciated for her loyalty, experience, her angelic singing, and her love for any adventure. Krissy is Mom to a Australian Shepherd, Astro (not pictured).


Michelle

Dog Trainer & Human Resource Assistant

“In 1990, I set out on a lifelong journey to be a Canine Advocate. My journey has led me through many hills and valleys, but none are greater than the journey with my dog, Tayvin. Tayvin was a male American Pit Bull Terrier who was a reactive dog. He taught me the value of truly understanding a dog and what makes them happy, sad, scared, excited, nervous, and overjoyed. I thank God for him and we miss him. I have been providing group and private Dog Training services for Oscar’s Pet Resort since 2007.” In October of 2022 Michelle was happy to take on a role in Human Resources to help OPR grow & support a knowledgeable team. She desires to support the Technicians, Trainers, Groomers and Guest Specialists to ensure we provide Lancaster quality & progressive pet care services. Michelle is appreciated for her sense of teamwork, calmness under pressure, and for her extensive experience. Michelle is Mom to Pit Bull Terrier, Neika.


April

Dog Trainer

“My name is April Hartman and I share my heart with two rescue pitbull mixes: Pebbles and Banjo. After adopting Banjo out of a neglectful situation in August 2020 I was inspired to dive into the world of positive reinforcement based dog training to help him overcome any challenges he would face. I worked with Michelle Carroll who introduced me to the teachings of Pat Miller, Patricia McConnel, and Dr. Sophia Yin, and Jean Donaldson. Taking note of my strong desire to continue learning, Michelle Carroll formally took me under her wing and began mentoring me in December 2020. My motivation for training comes from a desire to enrich the lives of dogs and strengthen the bonds between them and their owners – while having a ton of fun along the way! “


Erica

Guest Specialist

“I joined the OPR team in August 2016. At home I have 2 big Boxers (Ray & Lexi). Outside of work I like to read, work out, and go to concerts. I also love teach Ray new tricks. I enjoy making sure guests are checked in/out, taking reservations for all services, and building relationships with our clients!” Erica is appreciated for being the first to say “Yes!” to anything we ask, her ability to help support & hold dogs for nail care, and her ability to know a client by the car they drive! 🙂 Occasionally we get Erica out of her office responsibilities to play with dogs… which she thoroughly enjoys!


Paige

Groomer

“I’ve been grooming at Oscar’s Pet Resort since March 2013 and have been dog grooming for over 20 years. Outside of work, I enjoy playing with my 3 daughters (Jane, Nola, and Dani) and a new puppy (Walosi – not pictured), gardening, and kayaking. We also love to go to the beach and go hiking. I also enjoy mentoring future Groomers and Groom Technicians here at the Resort.” Paige is appreciated for her fun & laughter (always cracking a joke about something), willingness to help in any situation, her experience, and is a friend to all.


Kara

Dog Trainer and Puppy Program Coordinator

“Hi I’m Kara! I’ve been working at Oscar’s Pet Resort as a Pet Care Technician since 2018. Before I started working here I went to CTC to be certified as a Veterinary Assistant. I became a Dog Trainer at OPR in 2022. I graduated from Victoria Stilwell Academy, and I’m still working on expanding my knowledge on Dog Behavior. A few fun facts about me: I love to dance, I’ve danced ever since I was four years old. I starting coaching my senior year and have been a Competition coach for four years as well! I have 4 amazing dogs: Maggie (Boston Terrier), Rommel (German Shepherd), Willow (Texas Heeler) and Gamora, (German Shepherd mix) . I love my OPR family and I always enjoy meeting new people and our long term clients! ” Kara is a proud mom to her son, Owen and enjoys having a flexible schedule to allow her time to be with her family. Kara is appreciated for her patience and soft approach, as well as her experience.

Kara takes care of all the puppy training in our Puppy Playschool Program so if you have any questions, do not hesitate to ask Kara!


Talia

Groomer

“I returned to working at Oscar’s Pet Resort as a Pet Care Technician in April 2021 after having been a Technician in 2018. I love coming into work and getting to work with dogs. I exceptionally enjoy providing grooming care for the dogs, as this really makes me enjoy my job. I earned my Groomer Certificate in 2022 and started working as a Groomer in January 2023. I hope someday to be able to move into mobile grooming.” Talia is a doggie mom to Hazel, as well a proud mother to her little girl Maeve. Talia is appreciated for being helpful, reliable, and for the sharing humor in the shop with Paige!


Lily

Pet Care Technician Level 3 and Dog Trainer apprentice

Lily joined our team as a Pet Care Technician in August 2021. Lily is an absolute joy to work along side, with positive energy that both dogs and fellow coworkers enjoy, as well as her eagerness to learn. “I am enjoying learning and look forward to building a career in this industry!” Lily is Mom to her dog Nova, who has propelled Lily into the field of Dog Training. Lily graduated from Victoria Stilwell Dog Training Academy in January 2023, so you will see her with puppy training in the Puppy PlaySchool program as she mentors with Dog Trainers, Kara and Michelle. Lily is appreciated for her experience, friendliness, soft approach, and for her ability to “go the extra mile” in the quality of her work.


Sara

Groomer

Sara joined our team in December 2022 as a Pet Care Technician. Sara learned she enjoyed grooming, so after obtaining her certificate in Grooming, along with mentoring under Paige, Sara became a Groomer in October 2023. Sara is passionate about animals and grew up on a dairy farm in Lancaster. Sara is accustomed to hard work and brings spunk and a love for learning! Sara loves a good cup of coffee and we enjoy her quick wit and her desire to progress with her Dog Grooming skills. Sara is appreciated for her reliability, hard work, willingness to learn, and kind spirit.


Brielle

Pet Care Technician Level 2/Grooming Technician

Brielle joined our team in June 2023 after having received honors in her education through Lancaster Career and Technology. Brielle completed her internship at OPR in May 2023 and has proven to be a fast learner, eager, and a friend to all. Brielle is looking forward to taking a gap year and exploring opportunities in the Pet Care field, specifically grooming. Brielle is appreciated for her quiet fun humor, soft kind spirit, small but mighty, and for her love for the dogs. Brielle is doggie mom to a Borzoi, named Ichabod aka “Icky” (not pictured).


Bailey

Pet Care Technician Level 3 and Guest Specialist

Bailey joined our team in May 2022. Her past experience in Pet Care is of value to our guests, as well as her steady hand. You will recognize Bailey at the front desk and she is appreciated for her attention to detail and she can make anything happen! :). Bailey is Mom to Luce, Piccolo, and Solei. Bailey enjoys spending time with her kiddos, as well as you will find Bailey on the water, kayaking! Bailey is appreciated for her reliablity, flexibility, and a solid friend to all. Bailey will take on any task we throw at her and make it look easy & effortless.


Emily

Pet Care Technician Level 1

Emily joined us in February 2023 and we enjoy her being a part of our team. Emily is willing to learn whatever we throw at her, positive, and enjoys the hard work that comes with caring for your pets! Emily is progressing towards a becoming a Pet Care Level 2 Technician. When not at work you will find Emily spending time riding horses and spending time with her dogs, Otso and Ayla.


Monae

Pet Care Technician Level 1

Previously, Monae had spent time with us in 2020 as a Pet Care Assistant while in high school. Monae returned to join us in July 2023 as a Pet Care Technician since graduating high school. Monae enjoys “coming into work to spend time with animals and learn more about animal behavior for my career”. We look forward to seeing where Monae goes with her curious interest in dogs and her soft spoken, soft touch approach with the dogs! In this picture is her tame rat, Africa.


Ava

Pet Care Technician Level 1

Ava officially took on the Pet Care Technician role upon turning 16. Ava has been working along her mom, Cassie, since the age of 10. Ava immensely enjoyed helping her mom doing bedtime potty with the boarding dogs starting at the age of 10, although Cassie recalls toting Ava in a baby carrier on her back while working with the dogs since Ava was born. So one can say Ava grew up in the business. Ava is a Sophmore in high school and is treasured for her soft spirit and her willingness to be available in any area of need, and despite .


Trisha

Pet Care Technician Level 2

Trisha joined our team in August 2023 as a Pet Care Technician Level 1, while quickly progressing to a Level 2. Trisha is appreciated for her quick wit, kind & positive personality, as well as detailed & doting concern over the guests. Trisha is Mom to a German Shepherd, Whiskey and a horse, Nikki. When not at work you will find Trisha spending time hiking with Whiskey and/or riding Nikki.


Riley

Groomer

Riley attended Lancaster County CTC and Animal Behavior College to earn her Certificate to become a Groomer. She enjoys spending time snuggling & reading with her pup Athena, a 2y old Miniature Golden Doodle. Riley also enjoys horseback riding, swimming and volunteering at Friendship Community as a Caregiver. She is looking forward to learning more each day and growing in her skills as an Oscar’s Pet Resort Groomer!